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Beware of on-line deals on gas fireplaces and wood stoves.
The following are facts that on-line vendors of gas
fireplaces and stoves don’t want you to know.
Your
home has unique installation, venting and heating
requirements that only an authorized dealer can determine.
Home owners expose themselves to hidden costs, poor
appliance operation and risk of damage and fire by
purchasing fireplaces on-line and using inexperienced
installers.
On-line dealers rarely offer technical support or service
for the products they sell. They will try to deflect you to
the manufacturer for technical support or warranty work.
Many
manufacturers will not register, authorize service, nor
honor the warranty of a product that has been purchased
outside of their trained dealer base, as installation and
use cannot be determined.
Many
local dealers will not service a fireplace they did not
sell, again because they are unwilling to assume
responsibility for the original installation.
There are strict regional and national regulations and codes
that apply to the installation of wood and gas burning
products. Failure to comply, including not using certified
installers, may void the home owner’s insurance.
There is no guarantee that all necessary parts, venting and
instructions will be received with products purchased
on-line.
By
purchasing from a registered and certified dealer such as
Brassworks, you will be assure of receiving knowledgeable,
helpful advice and knowing your purchase will be recorded in
our data base for any future service or parts if needed.
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